- WordPress Experts take care of support and maintenance
- One shop for all WordPress related things
- Support Hotlines (Chat/Call support)
- Ticket based system with minimum turnaround time
- Special discounts for yearly renewals
- Cancel anytime
- NDA Contracts
- Monthly Maintenance and Support Plans
- Task based Plans
- 24×7 Coverage
- SLA based services
- Regular Backup
- Version upgrade
- Plugin upgrade
We provide some or all of the following services as per the support and maintenance plans:
WordPress is famous to get into 404 error, 303 error, database connection or numerous other types of errors. We fix WordPress errors for you and get you back online within the shortest possible time.
WordPress Speed & Performance
A slow website is bad for business. There could be multiple reasons for it. We will optimize your website for speed and performance. We will keep it fast by doing regular testing and optimization. We will tune up your site to speed up page loading times.
Plugin and Theme Support
We support WordPress plugins and themes. We not only help you in installing new themes and plugins but also update them time to time. Regular theme and plugin updates are necessary to avert security breaches.
We protect your website from hackers, fix the bugs and monitor the overall health. Our WordPress security experts continuously maintain and improve the security of your WordPress site.
Following is a partial list of some of the security tasks we do:
- Automated 24×7 monitoring.
- Firewall protection.
- Securing login page, anti-spam plugins, installing captcha etc.
- Malware & Virus Removal – Our security experts will detect and remove every malaware, rogue script and virus from your website.
- If you have lost your site due to malicious attacks, we will restore it from the most recent clean backup.
- Installing SSL – We will Install your SSL certificate and configure all your pages to default to «https»
- Removal of post comment spams.
In the event your website ever crashes, having an updated backup will make life a lot easier and help you get your site up and running quickly. We run regular cloud backups of all your WordPress content and database and can restore it in few minutes.
We do nightly backups so the performance of your website during the day time is not impacted.
A website’s reputation can be damaged if it is down most of the time. We monitor your website and receive an alert if there is a downtime. We inform you and work quickly to get your site back up and running.
WordPress regularly releases updates for its core features, plugins, and themes. We upgrade all these components on your website. This is important to keep your site secured and to make sure that you have all the latest features. We make sure that all these updates are compatible with your existing plugins. We also monitor the functionality of your website after the upgrade to make sure that it is not broken and working as per the expectations.
Despite of having best infrastructure a slow running Database can slow down the entire WordPress website. We optimize and fine-tune the database so that it provides the maximum performance.
New Feature Integration
If you need a new feature then give us the details and our developers will implement it for you under our WordPress Development Services department.
Setting up Google and other Analytics on WordPress site.
Theme Installation & configuration
We can take care of simple theme installation and configuration under support requests; however we will redirect you to Development team for complex development requirements.
Plugins Installation & Configuration
We can install and configure plugins as per your requirements.
We can do small fixes like changing colors, fonts, styles, front-end elements, mobile responsiveness etc.
We can help you in moving your site to a new hosting provider. We take care of all data, website files, images and other component migration. We make sure that all theme updates and plugins are running properly on new server. We will test the website on new server as well.
Sometime your existing code can break because of a new update on a plugin and theme. We fix these types of compatibility issues.
Integration to Content Delivery Network (CDN)
We help you to integrate CDN to your WordPress site. This provides huge improvements in site performance.
We provide regular reports regarding updates, changes, performance and analytics.
Other common issues and support areas
Here are a few of the tasks that we can help you with:
- Backup your site
- Check Google indexing
- Check page size and load time
- Clean up malware
- Clean up spam
- Create backups
- Fix your white screen of death
- Fix issues after a WordPress core update
- Help with templates
- Improve your site security
- Improve your site speed
- Install a comment system
- Install a plugin
- Install a favicon
- Make changes to the header, sidebar, and other sections of the site
- Optimize images
- Prevent spam
- Recommend a plugin
- Recover a hacked site
- Setup redirects
- Solve alignment issues
- Tweak your CSS
- Update a plugin
- Update your theme
- Upgrade WordPress core
- Integrate CDN
- Configure DNS
- Configure SSL
- Site migration between hosts
- Set up email accounts
- Stop Site Hacking
- Speed up your site
- Daily Off-Site Backups
- Real-Time Uptime Monitoring
- Database Optimization
- Site Migration to Cloud
- Site Migration to Shared or Dedicated Servers
- Site Migration to internal servers
- Security Scans For Malware
- WordPress Core, Plugin & Theme Updates
- Monthly Reporting
- WooCommerce Support
- Site Reviews
- Staging Server
- Update content on pages, posts
- Boost page speed
- Secure your website
- Install recommended plugins
- Configure a plugin
- Recover your hacked website
- Optimize images
- Prevent Spams
- Issues with css and alignment
- Change in header, footer and sidebar
- Configure premium theme as per demo
- Spam comments clean up
- Check website speed and size
- Add, edit Woo-commerce products
- Offsite Backup of your Website
- Update WordPress version
- Monthly scan your website
- Fix issues after migration
- Fix issues after core updates
- Install a caching plugin
- Create a child theme
- Install Commenting plugin
- Add / replace Logo
- Add / replace favicon
- Malware clean up
- Migrate from host to host
- Create social profiles
- Link social profiles
- Regular backup of your database as well as of the content posted on your website.
- 24×7 protection of your site from viruses, malware and hackers.
- Daily updated of your WordPress core files and plugins.
- Content management to update forms, posts, pages, menus, images etc.
- WordPress website updates and changes to images, content and content placement.
- Structural changes like main menus, navigation and forms.
- WordPress core updates and plugin updates.
- Page formatting issues and/ or template issues.
- Emergency Care support if you break something.
- Setting up new features on your site.
- Plugin Research to help you achieve your desired result.
- Screen Size and Responsive issues.
- WordPress Fixes like broken pages, redirections, new pages, typos and everything in between.
- WordPress compatibility issues and solutions.
- Improperly embedded code
- Browser compatibility issues
- Integration of Lead Generation Software
- Pagespeed Optimization
- Pagespeed Monitoring
- Google Search Console Setup
- Google Analytics Integration
- Keyword Ranking Reports
- Web Analytics App
- Social Media Analytics App
- Install and configure a caching plugin.
- Optimize/compress your websites images.
- Remove unnecessary plugins and themes.
- Monitor website speed and make recommendations for improvement.
- Fix performance red flag issues that come up on an ongoing basis.
- With more than 7 years of experience in WordPress development, we have the experience to understand your requirements and day to day issues.
- We offer WordPress support solutions that suit every budget.
- We have a proper support process with helpdesk ticket system which makes sure that no request is lost. A support person is assigned as soon as you raise a request.
- We believe on proactive approach rather than reactive approach. We make sure that your website is error free and up all the time.
- We have a consultative approach where we talk to you and understand your requirements and help you in refining that for the best possible outcome. This ends up in a win-win outcome for both of us.
- We believe in Top notch communication with our clients, at every stage of the support process.
- We do Security and Performance Audit for WordPress website.
- We are ready to sign NDA agreement if you have any concern about your idea, design or content. We can provide you a standard NDA template.
- We Optimize the site for load speed.
- We use Bootstrap Framework for custom coding.
- We can host WordPress system on Linux, Windows servers or AWS/Azure/Google Clouds as well.
- We can help you in hosting website on dedicate servers, shared hosting or cloud as well.
- We provide a full suite of services ranging from WordPress website development to Mobile App Development to SEO optimization and Digital Marketing services for your WordPress websites; so you don’t have to run around multiple companies for all your needs. You can trust us as your WordPress partner for a long-term relationship.