- Unparalleled Quality
- Access to Expert AI/ChatBot team
- Best Support
- Competitive Pricing
- Supports all Browser types
Why do you need a ChatBot?
- Customer feels more comfortable with Chat. However many companies don’t use Chat because it requires a dedicated team which can support for 24*7. Now Chatbot can automate most of these conversations.
- You can provide off hour support through chatbot. It is a well known fact that a customer buy from a company which responds fast to his queries.
Chatbot provides instant response. If your customer service executives are busy on other calls then you can still resolve majority of the queries through Chatbots.
- You can provide personalized experience based on customer profile and context of the conversation. Chabot can also perform multiple tasks for your users.
- You can set a standardized support communication language for your organization. It helps in providing consistent experience to users.
Why Choose us
- We are expert in WordPress, ChatBots and do secured and efficient integration of ChatBots to WordPress.
- Chatbot project does not end with the launch alone. Yours and users needs are evolving and we fine-tune your Chatbot continuously. We provide life time support for Chatbots.
- We can build chatbot by using various platforms like api.ai, watson conversation or any other platform of your choice. We take care of api POCs and save you from the hard work.
- We integrate your Chatbot with social media chat tools like Facebook Messenger, Slack, Telegram and web application frameworks like HTML5, node.js, Java , .NET or mobile app platforms like Android and iOS and others.
- Other than simple Chatbot integration with web frameworks, we can also create a full-fledged web application based on Chatbot API’s and integrate various other systems and services with it.
- We provide a full suite of services ranging from WordPress website development to Mobile App Development to SEO optimization and Digital Marketing services for your WordPress websites; so you don’t have to run around multiple companies for all your needs. You can trust us as your WordPress partner for a long-term relationship.
How it works?
We study and understand our customers’ unique requirements and create a chatbot which cater to those specific requirements. We believe that every customer has a unique identity and it should be reflected well on Chatbots. After-all your chatbot is your first brand ambassador.
Information Collection: We do good research on your customer support and other processes which you want to automate. We mine your data for customer queries and best possible responses to understand your support.
Context groups: We create groups of various contexts relevant to your company or industry. When a customer asks a question, it falls under a certain context. It is important to respond within those contexts.
Tree formation: Information can be classified through “trees and branches” approach. We help you organize information through a formal “tree” process. We use this classification to maintain consistency across conversations.
Chat building: We build your chatbot by populating the organized and context oriented information on standard chatbot platform. We make sure that chatbot adheres to best practices of your company culture.
Actions: Chatbot can perform various actions as per your user’s requirements. We build these action hooks through conversation contexts. Users find it quite helpful to get a task done through chatbot.
AI Learning & Training: AI learning is enabled for chatbots; they work not only based on context and information trees but also by learning through real customer interactions. We also provide real time training to bots with the help of historical conversations.